This policy was last updated on 03 August 2012.
Merck Sharp & Dohme Limited (“MSD”) is committed to ensuring that your privacy is protected and that it complies with its obligations under the Data Protection Act 1998 the Electronic Communications Directive (EC Directive) Regulations 2003 and other applicable laws, rules and regulations.
This policy applies to personal information (as defined below) collected from MSD online resources and communications that display a link to this policy. This policy does not apply to third-party online resources to which MSD’s websites may link, where MSD does not control the content or the privacy practices of such resources.
The term "personal information" as used throughout this policy, applies to any information or set of information that identifies or that is used by or on behalf of MSD to identify an individual.
Information we collect from you: MSD collects personal information and other data that you may enter into forms or data fields on our websites or online resources. Such information may include, but not be limited to, contact information (such as your name, postal address, e-mail address, telephone number, user ID and password), date of birth, professional credentials, experiences, activities, skills, preferences and interests. MSD may also collect health information about you that you provide by responding to our questions and surveys or through your use of online and downloadable health-related tools we provide.
Consistent with the purposes identified and standards set within this policy and other applicable privacy notices that have been provided, in some cases MSD consolidates and uses personal information that individuals share with MSD through various services and channels, such as the telephone, surveys, websites and other online resources and communications, in order to enhance the quality of services that we offer.
Information collected from public or third party sources: MSD may collect personal information about UK health care professionals who register on our websites from public or third party information sources to verify their professional credentials and identity. In some cases, we may augment our existing user databases with information from third parties. Some of this information may be personal information, such as change of postal address information.
Information collected from your computer or other electronic device: We collect information about your computer or other electronic device when you visit our websites and use our online resources. This information may include your Internet Protocol (IP) address, domain name, browser type, date and time of your request and information provided by tracking technologies, such as cookies and single-pixel tags. If you use a mobile device to access our websites and online resources, we also may collect information about your device, such as your device ID and device type, as well as usage information about your device and your use of our mobile websites and other mobile resources.
Analytical/performance cookies: These allow MSD to count the number of visitors to its websites and see how the site is navigated. This information allows MSD to improve the way its websites work.
Functionality cookies: These cookies enable you to personalise the content of MSD's websites and allow the site to remember your preferences such as font size, text colour and, where relevant, user ID/login details.
Further information about the types of cookies is available at http://www.allaboutcookies.org
To find out how to control or remove cookies, visit http://www.AboutCookies.org
Uses made of information:MSD collects personal information online as necessary to enable individuals to register for, customise and personalise certain of MSD’s online resources and communications. MSD uses personal information collected online to provide products, services and features and other resources that individuals have requested; for example, educational literature and related information about MSD’s pharmaceutical business, products, e-mail programs, tools, questionnaires, and surveys. MSD may analyse personal information collected online to identify and offer additional services and promotions that we believe you might find interesting. MSD evaluates use of some online resources and communications with non-identifiable or aggregate information only. MSD also may use personal information to audit its online resources for authorised access and security.
Mobile Computing:Some MSD websites and online resources are designed specifically for use on mobile computing devices. Some mobile versions of MSD websites may require that you log in with your user account for that website. Information about your use of the mobile version of the website will be associated with your user account. Some of our websites and online resources enable you to download an application, widget or other tool that you can use on your mobile or other computing device. Some of these tools may store information on your mobile or other device. These tools may transmit personal information to MSD to enable you to access your user account and to enable MSD to track use of these tools. Some of these tools may enable you to e-mail reports and other information from the tool. MSD may use personal or non- identifiable information transmitted to MSD to enhance these tools, to develop new tools, for quality improvement and as otherwise described in this Policy or in other notices MSD provides.
How does MSD protect the privacy of children? In general, MSD websites are not directed at children and most of the online services that we offer are designed for individuals who are 18 years of age or older.
This subsection of our policy only applies to MSD websites that provide optional features for children. It is not applicable to our other websites and online resources.
For Children Only
In some cases, MSD websites provide options for children under the age of 13. Most of these optional services do not collect personal information. Where these optional services do collect personal information about children, we require parental consent for children to participate in these optional services. Requests for parental consent explain how we collect, use and disclose personal information about children, and include an opportunity for parents to prevent collection, use and disclosure of information about their children.
MSD collects only necessary personal information from children, and uses personal information about children only to provide requested services. Unless we have prior parental permission, we do not use or disclose personal information about any child to third parties that are not working on MSD's behalf. If, at any time, a parent withdraws his or her consent to our use or disclosure of personal information collected from his or her child, we will use reasonable efforts to promptly remove such information from our database.
We do not request that children under the age of 13 disclose more personal information than is necessary in order to participate in any online service. Should a child whom we know to be under 13 send personal information to us, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before receiving information about him or her.
Personal information about you will be accessible to MSD, including its affiliates, divisions and groups worldwide, and to individuals and organisations that use personal information solely for and at the direction of MSD or Merck. Uses and disclosures of personal information by external individuals and organisations acting on MSD's behalf are governed by agreements that require personal information to be protected appropriately. Personal information about you only will be used and disclosed by MSD and individuals and organisations working on its behalf, in a manner consistent with this policy, other applicable privacy notices, and as explicitly permitted or required by applicable laws, rules and regulations. MSD reserves the right to disclose personal information about you for reporting to government authorities and otherwise to the extent required or explicitly authorised by applicable law.
Securing your personal information: MSD will take reasonable steps to protect personal information as it is transmitted from your computer to our online resources and servers, as well as to protect personal information in its possession from unauthorised access, disclosure, alteration or destruction. It is your personal responsibility to secure your own copies of your passwords and related access codes for our online resources.
Contacting us: Should you wish to access personal information about you and to keep it accurate, complete and current, or if you have questions about this policy or MSD's information practices, you may contact us at the address below. When you contact us, please note the name of the website or other online resource you used or to which you provided personal information, as well as the nature of any information that you provided. We will use reasonable efforts to respond promptly to requests, questions or concerns you may have regarding access to personal information about you collected online or our use of personal information about you. We may contact you for follow up information and may share your inquiry with other individuals within MSD or working for MSD that are responsible for functions related to the subject of your inquiry. Except where required by law, MSD cannot ensure a response to questions or comments regarding topics unrelated to this policy or MSD's privacy practices.
The Privacy Officer
Hertfordshire, EN11 9BU
Telephone: 01992 467272
Changes to this policy: MSD may update this policy periodically. MSD reserves the right to modify, add or remove portions of this privacy statement at its discretion. If we decide to change this policy, we will post the amended policy at this site or in some cases, may provide notice of the changes by e-mail.