Surgeons’ rudeness linked to poorer outcomes

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Takeaway

  • Researchers have linked surgeons who received complaints about their behavior to postsurgical complications.
  • A study published in JAMA Surgery examined data from 7 medical centers participating in a national surgery quality improvement program, involving about 800 surgeons and 32,000 adult patients.
  • The analysis found postsurgery problems were 14% more common in patients whose surgeons had at least 14 complaints in the previous 2 y compared with patients whose surgeons received few or no complaints.

Why this matters

  • The authors suggested that a surgeon's rude behavior could affect patients' outcomes if ...